Angel Television Private Limited - Klikk – Privacy Policy

We, Angel Television Private Limited - Klikk (“We”, “Us”) value the trust placed in Us by You and therefore, we follow the highest standards of privacy guidelines to protect the information shared by You with Us.

This Privacy Policy (“Privacy Policy”) governs the use of Your Personal Information shared (as defined below) with or collected by Us from the users or subscribers of the Klikk platform, including the Klikk website, and mobile applications (Klikk).

Your viewing or browsing of our content or Your use of our services offered on Klikk is construed to mean that You consent to our collection, use, storage, processing, alteration, retrieval, indexing, erasure, making available of, and/or transfer (“Processing”) of your Personal Information in accordance with this Privacy Policy, and you agree to be bound by the terms of this Privacy Policy.

If You do not agree with the terms contained herein, please do not view, browse or download and immediately desist use of Klikk. You are free to withdraw your consent at any given time, however such withdrawal could result in an interruption to services provided by Us. In case you choose to withdraw consent please write to us on support@klikk.co.in. By browsing or use of Klikk platform or its application, You consent to the terms of this Privacy Policy and agree to the Processing of Your Personal Information in the manner as provided under this Privacy Policy.

This Privacy Policy is a part of, and should be read together with the Terms of Use available on https://www.klikk.tv/terms.html. All capitalized terms that have not been specifically defined herein shall have the same meaning as provided under the Terms of Use.

I. Collection of Personal Data

Personal Information or Personally Identifiable Information or Personal Data (Personal Data) means data/information about or relating to a natural person.

We collect Your Personal Data to provide You with the best in class user experience and services in the following ways :

1) Directly from You:

a) We may collect Your name, mobile number, email, address, IP Address, pin code, age, gender etc when you browse or register to avail our services and/or when You interact with us over email, our support pages. This information is collected to provide You with a customised user experience through a dedicated user account and or resolve any queries or requests raised by You respectively.

b) We collect information regarding Your usage of our services through log data, cookies and similar technologies. We collect this data to ensure a customised seamless experience to You so that You may enjoy our shows and/or services as and when you prefer.

2) Information from Third Parties (Authorised Partners):

a) When You purchase a subscription or make a payment for any services availed, our payment gateway partners or pre-paid instrument service providers as applicable, collect information with respect to Your credit/debit card details, net banking, or other bank account details. This is done by the payment gateway provider/pre-paid instrument service provider to process Your subscription or payment request as per the applicable laws. Please note that Klikk does not directly collect any such financial information from You. Such payment gateway partners or pre-paid instrument service providers, as applicable, are not controlled by us. When you visit such payment gateways or pre-paid instrument service providers, as applicable, you do so at your own risk. These payment gateways or pre-paid instrument service providers, as applicable, may have their own privacy policies in place, which we recommend You review. We also encourage you to familiarize yourself with the privacy statements provided by such payment gateways or pre-paid instrument service providers, as applicable, prior to providing them with information about you or entering into any transactions with them. We do not assume any responsibility or liability for such partners, the content of such payment gateways or pre-paid instrument service providers, as applicable, and their privacy practices, nor do we endorse them.

b) If You choose to log-in, access or otherwise connect to Klikk, through a third-party service (such as Facebook, Gmail, etc), we may, for example, collect your user ID and user name associated with that service, as well as any information You make public using that service. We may also collect information You have authorized that service to share with Us (such as Your user ID, billing information, public profile information, email address, birthday, and other account and profile data).

c) If You choose to post messages on social media accounts, message boards, chat rooms or other message areas or leave feedback, we will collect that information You provide to Us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

d) Whilst We try and ensure that our authorised partners are committed to observing strictest privacy practices, they are independent entities in themselves and hence would be subject to their own Privacy Policies and practices. We strongly recommend You to view and familiarise yourself with those policy documents.

II. Use of Personal Data

a) We may also use Your information to: (i) understand user behaviour; (ii) evaluate Your interest for various genres of content, services, offers, etc; and (iii) perform analytics and conduct customer research, to determine Your interest, for identifying content that generates sales and to analyse traffic patterns, demographics, devices, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the platform that You just visited (whether this platform is on Klikk or not).

b) We use the collected information in order to provide You with a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet Your needs, and to customize Klikk to make Your experience safer and easier.

c) We identify and use Your IP address to help diagnose any problems with our server, and to administer Klikk. Your IP address is also used to help identify You and to gather broad demographic information to customize Your experience on Klikk.

d) We may use the personal data provided to communicate through various modes like Phone Call, SMS, message, email, to You at regular intervals to notify You of, among other things, various offers, new content, exclusive deals etc., that may be available or new services that You may be interest to subscribe to etc. By accessing Klikk, You expressly consent to receiving such communications from Us at regular intervals.

e) Except as provided herein, we do not solicit any Sensitive Personal Information about You. However, if You share such information with us voluntarily, we will not be liable for any actions, claims, costs, expenses or other liabilities that may arise as a consequence of such any unauthorized use or misuse of such information.

III. Cookie Statement

A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in Your computer's hard drive. The cookies do not contain any of Your Personal Information.

We may combine Your Personal Information, other information and information collected from tracking technologies and aggregate it with information collected from other users using our service to attempt to provide You with the Service and a better experience on Klikk.
 

IV. Disclosure and Transfer of Personal Information with Third Parties

We may disclose/share/ transfer Your Personal Data to the parties including but not limited to : 

a) Klikk, its affiliates and group companies for compliance, reporting or any other purpose connected with Klikk's provision of services to You.

b) Authorised partners, third parties, agents for instance our trusted vendors for providing us with customised solutions to meet our day to day business needs, cloud storage providers etc. We are committed to driving a strong data privacy culture across our value chain through strict contractual obligations on the said vendors and service providers.

c) Law Enforcement Agencies and other Regulatory Bodies; We may also disclose or transfer Your Personal Information, inside or outside India strictly on confidential terms, with law enforcement agencies, regulatory bodies or judicial bodies in relation to a legal dispute or for any other purposes if called upon or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to Klikk. We may also disclose Your Personal Data if we, in the good faith believe that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.

d) Third parties in order to provide You access to Klikk and facilitate Your participation in any contest, game or activity conducted by Klikk, to comply with Our legal obligations.

e) Authorised marketing partners to provide you with unique offers on products and services we think would be of interest to you. In case you do not wish to receive such promotional offers please write to us on support@klikk.co.in with a subject reading “Unsubscribe”.

f) Third-party advertising companies to serve personalised advertisements when you visit or use our website, mobile application or services. These companies may use information (including but not limited to your name, address, email address or telephone number or any other personally identifiable information) about your visits or use of a particular website, mobile application or services, in order to serve you with personalised advertisements about goods and services, which may be of interest to you.

g) You hereby provide Your express consent to us for sharing Your Personal Information with third parties and our affiliates for marketing and advertising purposes.

h) We shall endeavour that the third parties and agents engaged by us to whom we may provide access to Your Personal Information for the purposes set out herein are under an contractual obligation to protect Your Personal Information in accordance with the same standard that Klikk has agreed to be subject to in this Privacy Policy.

i) Klikk may disclose Your Personal Information to such extent as Klikk may deem necessary for You to enter into commercial transactions with the website and/or application of Klikk. Recipients of your Personal Information may be located outside India. This may include countries where applicable data protection laws provide a lesser degree of protection than India. However, You expressly consent to usage of such Personal Information.

j) In the event Klikk is merged with or acquired by another company or in case of re-organization or re-structuring of business, we and our affiliates will share Your Personal Information, wholly or in part, with another business entity.

V. Third Party Sites

Klikk may provide links to various third-party websites that may collect Your Personal Data. Use of Your information collected by such third party platform will be governed by the privacy policy of such third party platform. Klikk has no control on the operation of such third party websites and You may share information with such third party at Your sole risk. Klikk shall not be liable to You for any misappropriation of Your Personal Information by such third party.

VI. Data retention and deletion policy

We retain Personal Data only for as long as We believe is necessary for purposes set out herein. We may be required to retain it for a longer period of time for any legal, regulatory or statutory requirements.

for the deletion process, write to us on support@klikk.co.in 

VII. System Security & Compliance(s)

We strive to protect Your Personal Information against unauthorized disclosure, misuse, unlawful use, modification, loss or destruction. We take all reasonable measures and precautions, as per standard industry practises, to keep Your Personal Information confidential. We ensure compliance with all applicable laws.

We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification as per law. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information. By continuing to access the Klikk platform you are aware of such risk.

VIII. Amendments

This Privacy Policy is subject to change from time to time without any written notice to You. We reserve the right, at our sole discretion, to modify the terms of this Privacy Policy from time to time in order to ensure compliance with applicable laws (“Updated Terms”). The Updated Terms shall be effective immediately and shall supersede these terms of this Privacy Policy. Upon updating the Policy, we may revise the "Updated" date at the bottom of this Privacy Policy. We will not be under an obligation to notify you of any changes to this Privacy Policy. You shall be solely responsible for reviewing the Privacy Policy from time to time for any modifications. By continuing to use Klikk after the Updated Terms have been published, You affirm Your agreement to the Updated Terms.

IX. Contact Us

support@klikk.co.in

Address for receiving notices:-

Angel Television Private Limited

1, Acharya Jagadish Chandra Bose Road, Kolkata- 700020

Klikk is a company based in India. By browsing/using Klikk, You hereby acknowledge that Klikk is not responsible or liable in any manner to comply with any local laws of Your territory except India with respect to Klikk.

X. Submit Inquiries  

You can write us on support@klikk.co.in email id. 

Mail address is 

Angel Television Private Limited

1, Acharya Jagadish Chandra Bose Road, Kolkata- 700020

Updated: Nov 5, 2023

Cookie Policy

We Care About Your Privacy

We and our partners store and/or access information on a device, such as unique IDs in cookies to process personal data. You may accept or manage your choices by clicking below, including your right to object where legitimate interest is used, or at any time in the privacy policy page. These choices will be signalled to our partners and will not affect browsing data.

We and our partners process data to provide:

Store and/or access information on a device. Precise geolocation data, and identification through device scanning. Personalised ads and content, ad and content measurement, audience insights and product development.

Strictly Necessary Cookies/Plugins:

These cookies/plugins are necessary for the website/mobile applications to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies/plugins do not store any personally identifiable information.

Performance Cookies/Plugins:

These cookies/plugins allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies/plugins collect is aggregated and therefore anonymous. If you do not allow these cookies/plugins we will not know when you have visited our site, and will not be able to monitor its performance.

Functional Cookies/Plugins:

These cookies/plugins enable the website/mobile applications to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies/plugins then some or all of these services may not function properly.

Targeting Cookies/Plugins:

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies/plugins, you will experience less targeted advertising. 

Social Media Cookies/Plugins:

These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

Ensure security, prevent fraud, and debug

To ensure security, prevent fraud and debug vendors can:

1. Ensure data are securely transmitted

2. Detect and prevent malicious, fraudulent, invalid, or illegal activity.

3. Ensure correct and efficient operation of systems and processes, including to monitor and enhance the performance of systems and processes engaged in permitted purposes.

Vendors cannot:

1. Conduct any other data processing operation allowed under a different purpose under this purpose.

Vendors can:

2. Store and access information on the device such as cookies and device identifiers presented to a user.

Link different devices

Always Active

Vendors can:

1. Deterministically determine that two or more devices belong to the same user or household

2. Probabilistically determine that two or more devices belong to the same user or household

3. Actively scan device characteristics for identification for probabilistic identification if users have allowed vendors to actively scan device characteristics for identification

Precise geolocation data, and identification through device scanning

Actively scan device characteristics for identification

Vendors can:

1. Create an identifier using data collected via actively scanning a device for specific characteristics, e.g. installed fonts or screen resolution.

2. Use such an identifier to re-identify a device

Use precise geolocation data

Vendors can:

1. Collect and process precise geolocation data in support of one or more purposes.

2. Precise geolocation means that there are no restrictions on the precision of a user’s location; this can be accurate to within several meters.

Match and combine offline data sources

Vendors can:

1. Combine data obtained offline with data collected online in support of one or more Purposes or Special Purposes.

Receive and use automatically-sent device characteristics for identification

Vendors can:

1. Create an identifier using data collected automatically from a device for specific characteristics, e.g. IP address, user-agent string.

2. Use such an identifier to attempt to re-identify a device.

Vendors cannot:

1. Create an identifier using data collected via actively scanning a device for specific characteristics, e.g. installed font or screen resolution without users’ separate opt-in to actively scanning device characteristics for identification.

2. Use such an identifier to re-identify a device.